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Account Management Professional

2 weeks ago

Petaling Jaya, Selangor, Malaysia Teleperformance Full time
About the Role

The Account Management Professional is responsible for managing customer relationships and ensuring customer satisfaction and loyalty. This includes interacting with customers, resolving their queries, and addressing their concerns in a professional and empathetic manner.

The ideal candidate should possess excellent interpersonal skills, with the ability to communicate effectively with customers. A positive attitude, willingness to learn, and adaptability are essential for success in this role.

Responsibilities include:

  • Managing customer relationships and ensuring customer satisfaction and loyalty
  • Interacting with customers, resolving their queries, and addressing their concerns
  • Developing and implementing strategies to improve customer experience