Store Operations Manager

3 days ago


Shah Alam, Selangor, Malaysia Rakanda Full time
Job Description

Rakanda is seeking a highly skilled Outlet Manager to lead our store operations team. This role will be responsible for driving sales, providing excellent customer service, and ensuring the overall success of our outlet.

About the Role:

  • Lead store-level support functions, including customer service, scheduling, and day-to-day operations.
  • Drive sales and revenue growth through effective management of inventory, cash handling, and customer interactions.
  • Provide strong leadership presence and control in-store, ensuring customers receive good service and quality merchandise.

Key Responsibilities:

  1. Demonstrate desired behaviors for staff, including driving sales, handling difficult customers, cash management, and follow-up with customers.
  2. Conduct hiring to meet business needs, actively recruiting to fill open positions quickly.
  3. Control inventory stock levels and reordering as necessary.
  4. Manage and control shrinkage.
  5. Oversee and manage the whole operation team in the outlet and implement operation procedures.

Requirements:

  • Age between 18-36.
  • Fully vaccinated.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced environment.
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.


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