Information Technology Manager

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Holidaytours Full time

About the Role

We are seeking a highly skilled and experienced Information Technology Manager to join our team. As an Executive - ICT Professional, you will be responsible for managing and maintaining our company's IT infrastructure, ensuring smooth operations, security, and compliance.

Key Responsibilities

  1. Manage and maintain the company's technology assets, including Microsoft 365, Active Directory, SharePoint, SQL, door access systems, alarm systems, VMWare servers, and telephony systems.
  2. Ensure the security and availability of the company's IT assets through proactive monitoring and safeguarding measures.
  3. Implement and uphold IT policies to ensure compliance with PCI DSS standards.
  4. Conduct relevant IT training sessions for staff to improve technical proficiency.
  5. Assist in the coordination and implementation of IT projects, including new cloud-based systems.
  6. Prepare, update, and maintain accurate documentation for IT systems and procedures.
  7. Configure and maintain Fortinet Firewalls, antivirus software, and other security tools to ensure robust protection.
  8. Troubleshoot technical issues related to routers, switches, wireless devices, firewalls, and load balancers.
  9. Install and configure Windows Servers, Windows 11 PCs, and other IT equipment.

Requirements

  1. Diploma or Bachelor's degree in information technology or a related field.
  2. Certification in Microsoft 365 is highly preferred.
  3. At least 1 year of relevant experience in a similar role.
  4. Strong knowledge of ITIL processes, including Incident, Problem, and Change Management.
  5. Familiarity with cloud technologies and the Microsoft ecosystem is advantageous.


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