Retail Store Sales Team Member

4 days ago


Petaling Jaya, Selangor, Malaysia Love, Bonito Full time

About This Role

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We are seeking a highly motivated and fashion-conscious individual to join our team as a Sales Assistant. As a representative of our brand, you will play a crucial role in delivering exceptional customer experiences, promoting key styles, and driving sales performance.

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Main Responsibilities:

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  • Create exciting experiences around product launches, workshops, and events for our guests
  • Provide outstanding customer service, including speaking to customers and offering advice on colour, fit, style, and silhouette to best suit their needs
  • Promote key styles/new arrivals and bestselling products to drive sales and conversion in-store
  • Ensure a seamless shopping experience, with all merchandise available in all colours, sizes, and quantities on the sales floor
  • Maintain a clean and organized shopping environment on the floor and at the fitting rooms
  • Process new stock, replenishments, returns, damages, and transfers, as well as support all stock take/stock count exercises
  • Manage the POS system to process payments and handle mall loyalty cards/vouchers
  • Assist in processing and handling customer online returns/exchanges in-stores
  • Establish rapport with potential and current customers to build a strong regular customer base
  • Adhere to SOPs for store maintenance, visual merchandising excellence, and housekeeping duties
  • Collaborate with the store manager to drive sales performance
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Requirements:

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  • A passion for the brand and our products
  • Able to relate to our mission of empowering women through style and have a strong personal sense of style and fashion
  • A strong people person who is not afraid to approach strangers and strike a genuine conversation
  • A performance-driven professional that drives sales through a customer-centric approach
  • An awesome team player with a touch of fun, encouragement, support, and respect in interactions with other staff members
  • A multitasker with the ability to work quickly in a fast-paced environment and some degree of OCD towards tidiness
  • A dependable co-worker who can work independently and proactively
  • A self-starter with a proactive and hands-on approach
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Qualifications & Experience:

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  • 1+ years of relevant work experience preferably in fashion/retail companies
  • No working experience but willing to learn are welcome to apply
  • Minimum SPM/Diploma holder in Retail Management/Fashion or related fields
  • Strong interpersonal and communication skills, proficient in spoken/written English and Malay/Mandarin
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Benefits:

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  • Staff Discount
  • Medical Card
  • Annual Leave / Maternity leave / Birthday Leave / Medical Leave
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Seniority level

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  • Entry level
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Employment type

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  • Full-time
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Job function

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  • Customer Service
  • Retail Apparel and Fashion

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