Event Coordinator

24 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia ESR Group Limited Full time
Job Description

The Assistant Banquet Manager is a key member of the events team, responsible for supporting the planning, coordination, and execution of banquet and catering services for various events.

This role involves working closely with clients, vendors, and the operations team to provide exceptional event experiences. The successful candidate will have strong leadership and staff management abilities, excellent communication and customer service skills, and the ability to handle high-pressure situations.

  • Key Responsibilities:
  • Event Coordination & Execution: Work with the sales manager to plan and oversee banquet and catering operations for events; ensure proper banquet setup according to event requirements; coordinate with kitchen and service staff to ensure timely food preparation and delivery.
  • Staff Management: Assist in scheduling and managing banquet staff, including wait staff, captains, and bartenders; provide training and guidance to new employees and ensure that all staff are well-prepared for events.
  • Client Relations: Act as a liaison between clients and the banquet team to ensure that all event details are executed to the client's satisfaction; address client requests, concerns, and feedback during events to ensure a smooth and positive experience.
  • Quality Control & Standards: Ensure that all banquet and catering operations meet high-quality standards, from food presentation to customer service; monitor event spaces for cleanliness, safety, and adherence to health and safety regulations.


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