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Service Delivery Expert

2 weeks ago

Kuching, Sarawak, Malaysia Askheadhunter Full time

About the Role:

We're seeking a skilled Service Centre Officer to join our team at Askheadhunter. This is an exciting opportunity to provide exceptional customer service and support.

Key Accountabilities:

  • Customer Engagement: Engage with customers to address their concerns and provide solutions.
  • Product Knowledge: Stay up-to-date with our products and services to offer accurate information to customers.
  • Administrative Tasks: Complete administrative duties, including data entry into Salesforce, with efficiency and accuracy.
  • Team Player: Collaborate with colleagues to maintain a positive and productive work environment.
  • Continuous Learning: Stay informed about business compliance matters and best practices in customer service.

What You'll Need:

Education:

SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent