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Client Services Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia BSI Full time
About the Role

BSI is seeking a highly skilled and experienced professional to join our team as a Client Manager. In this role, you will be responsible for delivering public training courses and in-house training solutions to BSI standards of excellence, developing knowledge and skills in Information Security & IT Service Management.

Your key responsibilities will include:

  • Delivering BSI training courses that add value to customers and their business/organisation.
  • Carrying out assessments of clients' management systems to ensure they meet International Standards such as ISO 9001, ISO 27001, ISO 20000, and other standards where appropriately trained.

Key Skills and Qualifications

To be successful in this role, you will need to have:

  • Educated to degree level in related fields or have a further education diploma with proven experience in Information Security or IT Service Management industries.
  • Experience in conducting assessments and delivering courses, including ISO/IEC standards (ISO 9001, ISO 27001, ISO 20000, etc.) is essential, as is experience with related Information Security or IT Service Management industries and/or government agencies.
  • Existing qualified Tutor for related schemes and accredited with HRDC would be an added advantage.