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Client Engagement Specialist

3 weeks ago

Malacca, Melaka, Malaysia Maybank Full time

About Maybank:

We are a leading banking institution in Southeast Asia, committed to providing excellent customer service and innovative financial solutions.

Job Description:

The Client Engagement Specialist will be responsible for managing a portfolio of high-value non-borrowing customers, driving the acquisition of CBD deposits, and deepening clients' share of wallet through cross-selling bank products.

Responsibilities:

  • Develop and implement strategies to acquire and retain high-value clients.
  • Cross-sell bank products to existing clients to increase their share of wallet.
  • Monitor and analyze customer behavior to identify areas for improvement.

Requirements:

  • Proven experience in client relationship management and sales.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Familiarity with banking products and services.