Senior Business Solutions Analyst

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full time
Job Description

About the Role:

We are seeking an experienced Senior Business Solutions Analyst to join our team in Kuala Lumpur. As a key member of our Global IT Solutions team, you will play a vital role in providing IT solutions that address business demands. Your primary responsibility will be to act as an internal solution consultant, collaborating closely with stakeholders to understand internal processes, operations, requirements, and functions.

The successful candidate will have 5-8 years of relevant working experience with finance-related business operations systems, including exposure to ERP processes such as accounts payable, accounts receivable, general ledger, fixed assets, warehouse, procure to pay, quote to cash, plan to produce etc.

You will be responsible for translating business requirements into functional IT solutions, serving as a point of contact for global business process owners, and actively engaging in all phases of the project lifecycle, including RFP tendering, requirements gathering, solution blueprinting, documentation, configuration, enhancements, solution validation, training, UAT, data migration, and go-live.

Key Responsibilities:
  • Requirements Analysis and Solution Design: Translate business requirements into functional IT solutions for ERP and other applications within the Global IT Solutions portfolio.
  • Stakeholder Collaboration: Serve as a point of contact for global business process owners, maintaining open communication to monitor and improve finance processes and satisfaction with IT services.
  • Project Lifecycle Participation: Actively engage in all phases of the project lifecycle, including RFP tendering, requirements gathering, solution blueprinting, documentation, configuration, enhancements, solution validation, training, UAT, data migration, and go-live.
  • Business Process Mapping: Map Hyva's end-to-end processes across departments and divisions, ensuring that project deliverables comprehensively cover all areas. Support requirements translation into project objectives to address cross-functional needs.
  • Configuration and Documentation: Design functional configurations for ERP and business applications, ensure detailed documentation for support colleagues and end users, and manage training and knowledge transfer sessions to internal teams.
  • Project Coordination and Reporting: Coordinate project activities, assist in the development of IT project plans, report progress to management, and communicate with all relevant stakeholders to ensure alignment and timely completion.
  • Solution Validation and Quality Assurance: Act as an intermediary between users and vendors to validate proposed solutions, ensuring they meet Hyva's requirements. Conduct quality assurance testing to confirm that new solutions and enhancements are implemented as intended.
  • Post-Implementation Support: Provide first-level support to business units, resolving operational issues and ensuring solutions continue to function seamlessly. Gather and manage new requirements, conduct training, and oversee knowledge transfer to internal teams.


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