Food and Beverage Services Director

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Bingern Full time

We are looking for a skilled Operations Executive to lead our food and beverage services team.

About the Role

In this position, you will be responsible for managing the day-to-day operations of our food and beverage services, ensuring that we deliver exceptional customer experiences.

Key Responsibilities
  1. Manage Staff: Supervise and train staff, ensuring they follow operational guidelines and maintain excellent service quality.
  2. Control Costs: Oversee operational budgets, control costs, and identify opportunities to improve profitability.
  3. Monitor Performance: Monitor inventory levels, order supplies, and ensure stock is properly managed to prevent shortages or wastage.
  4. Improve Quality: Ensure that customers receive top-quality service, handle complaints, and improve customer satisfaction.
  5. Maintain Standards: Ensure adherence to health and safety regulations, food safety standards, and industry best practices.
Requirements
  • Background: Proven experience in food and beverage operations or a similar managerial role.
  • Skills: Strong leadership, communication, and organizational skills.
  • Knowledge: Knowledge of food safety standards and regulations.
  • Traits: Strong problem-solving and multitasking abilities.


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