Sales and Relationship Manager

7 days ago

Petaling Jaya, Selangor, Malaysia Lapasar Full time

About the Role

This is an exciting opportunity to join Lapasar Sdn Bhd, a rapidly expanding company in the FMCG sector, as a Client Account Manager. The successful candidate will have a proven track record of managing client relationships and driving sales growth.

Key Responsibilities:

  • Client Relationship Management:
    • Build and maintain strong, long-lasting client relationships.
    • Act as the main point of contact for assigned clients, addressing their needs and resolving any issues.
  • Sales and Revenue Growth:
    • Identify and pursue opportunities for upselling and cross-selling additional products and services.
    • Develop and execute strategies to achieve sales targets and enhance client satisfaction.
  • Client Retention:
    • Implement strategies to retain and grow existing client accounts.
    • Set appointments and conduct regular face-to-face meetings with clients to ensure ongoing satisfaction and address their needs.
    • Monitor client accounts, track performance, and provide regular updates to clients.
  • Market and Product Knowledge:
    • Stay informed about industry trends, market conditions, and competitor activities.
    • Use product knowledge to provide clients with relevant and valuable information.
  • Reporting and Analysis:
    • Prepare reports on account performance, sales activities, and market trends.
    • Analyze client data to identify opportunities for growth and improvement.

Why Join Us:

  • Opportunity to work with a rapidly expanding FMCG company serving a wide network of Mom & Pop stores and restaurants.
  • Uncapped commission

Qualifications:

  • Education: Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
  • Experience: 3-5 years of experience in account management or sales, preferably within the FMCG sector.
  • Skills:
  • Proven ability to manage client accounts and drive sales growth.
  • Strong communication and interpersonal skills.
  • Excellent organizational and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Experience in managing and growing client relationships.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM tools.

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