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Destination Management Associate

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Golden Destinations by ICE HOLIDAYS Sdn Bhd Full time
Role Overview

We are seeking a highly skilled and experienced Tour Operations Executive to join our team at Golden Destinations by ICE HOLIDAYS Sdn Bhd.

The ideal candidate will have a strong background in the travel industry, excellent communication skills, and the ability to work independently with minimal supervision.

  • Deal with overseas DMC, accommodation, or cruise line principles
  • Assist in making bookings in cruise line booking engine
  • Assist in all aspects of tour operations, including itinerary planning, costings, air tickets, ground arrangements, attractions, and other day-to-day activities
  • Assist in doing flight booking through the GDS system (Travelport, Sabre, and Amadeus)
  • Compile and maintain records of business transactions to ensure all documentation is properly filed
  • Record orders for all related tour services
  • Provide full support for tour package sales and departures
  • Educate customers and partners on products and destination knowledge, providing all relevant customer support
  • Participate in all fieldwork, including airport duties and travel fairs
What You Will Gain
  • EPF/SOCSO/PCB
  • Annual Company trip (for confirmed employees)
  • Group PA insurance (for confirmed employees)
  • Yearly bonus depending on company performance and individual performance
  • Twice performance appraisal review annually to identify improvement opportunities
  • Outpatient medical coverage from registered clinics
  • Employee price for travel packages (for confirmed employees)
  • Company uniform provided
  • Travel claims by receipt
  • Monthly training arrangements from the company
  • Exclusive employee HR software applications (leaves, claims, payslips, etc.)
  • At least once a year team-building arrangements
  • Monthly/weekly company sports & recreation for everyone

We are an equal opportunities employer and welcome applications from all qualified candidates.