Senior Business Process Analyst
2 weeks ago
Job Description
A Senior Business Technology Solution Analyst is responsible for evaluating and improving General Insurance Core system end-to-end processes. This involves gathering and analyzing data, identifying business needs, creating documentation, and recommending solutions to enhance efficiency and productivity.
Responsibilities:- Understand, gather, and analyze business functional needs and requirements (As-Is-Process) and define (To-Be-Process) mapping back against General Insurance (GI) Core system and relevant internal & external front-end system for a change request or enhancement implementation.
- Work closely with business process owners to provide overall guidance in the fit-gap analysis to identify operational/business process inefficiencies and opportunities for improvement for the system used.
Requirements
- Degree Holder in Computer Science, Information Technology, or any other related disciplines.
- At least 8 years of working experience in the General Insurance (GI) industry, preferably in a Business Analyst role.
- Good knowledge of General Insurance-related systems and their operational processes is an asset.
- Sharp conflict management and problem-solving skills.
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