Senior IT Specialist

1. Network Operations and Support:
• Solid understanding of networking concepts and technologies, such as routing, switching, VLANs, and network protocols (TCP/IP, UDP, ICMP).
• Design, implementation, and management of complex network infrastructure, including WAN, public or private clouds, Data Center networking, routers, switches, load balancers, firewalls, and other configurations.

2. Network Security Management:
• Responsible for the overall design and implementation of various security solutions to fulfil the business and security requirements
• Develop and implement comprehensive strategies for endpoint protection and threat configuration aligned with the overarching cyber defence goals.
• Familiarity with security best practices and technologies, such as firewalls, intrusion detection/prevention systems (IDS/IPS), VPNs, and endpoint protection.
• In-depth technical knowledge on infrastructure and network products, including AP, Firewalls etc

3. Technical Support:
• Provide second-line technical support to handle complex IT issues.
• Mentor and train junior IT support staff to enhance their technical skills.
• Coordinate and communicate with software development team, to improve and streamline on operability of services at multiple environments

4. Project Collaboration and Support
• Leads in IT project implementation as and when required

Job Requirements
Degree: Bachelor's Degree in Computer Science, Information Technology, or a related field.
Professional certifications (e.g., Cisco CCNA, Microsoft MCSA/MCSE) are a plus.
Experience: 3-5 years of experience in network management
Skills: Strong troubleshooting and problem-solving skills.
Strong understanding, summarizing, & communication
Good project management and documentation skills.