Commission Based Cuckoo Debt Collector

1 month ago

KUANTAN, Malaysia CUCKOO Full time

BACA DULU SEBELUM APPLY

- SEPENUH MASA
- KOMISEN BASE TIADA BASIC
- TIADA PENGALAMAN DIALUKAN
- BOLEH MENERIMA TEGURAN
- HIGH ACHIEVER

Job Title: Collection Advisor

Reports to: Collections Manager

Job Summary:

Hubungi penghutang melalui telefon, e-mel dan surat untuk mengutip bayaran tertunggak.Rundingkan pelan pembayaran dan penyelesaian mengikut dasar syarikat.Simpan rekod terperinci semua komunikasi dan tindakan yang diambil.

Pengurusan Akaun:

- Menyemak dan menilai akaun penghutang untuk menentukan strategi kutipan yang sesuai.

- Pantau jadual pembayaran dan susulan pembayaran yang terlepas.

- Mengemas kini dan menyelenggara maklumat penghutang dalam pangkalan data.

Khidmat Pelanggan:

- Menyediakan perkhidmatan pelanggan yang luar biasa dengan menangani pertanyaan dan kebimbangan penghutang.

- Mendidik penghutang tentang akibat daripada tidak membayar dan pilihan pembayaran yang ada.

- Mengendalikan pertikaian dan aduan secara profesional dan cekap.

Pematuhan dan Etika:

- Memastikan semua aktiviti kutipan mematuhi undang-undang dan peraturan yang berkaitan, termasuk Akta Amalan Kutipan Hutang Adil (FDCPA) atau undang-undang tempatan yang setara.

- Menjaga kerahsiaan maklumat penghutang dan mengendalikan data sensitif secara bertanggungjawab.

Kerjasama Pasukan:

- Bekerjasama rapat dengan ahli pasukan pengumpulan yang lain untuk mencapai matlamat jabatan.

- Mengambil bahagian dalam mesyuarat pasukan dan sesi latihan.

- Kongsi amalan terbaik dan menyumbang kepada persekitaran pasukan yang positif.

Job Types: Full-time, Permanent

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