Sales Coordinator

5 hours ago


Klang, Malaysia The Canvas Hotel, Klang Full time

Responsible for prospecting new business, while maintaining and nurturing existing customers and accounts.
- Answer customers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
- Responsible for coordinating internally with front office and housekeeping team.
- Conduct research and collect data to prepare reports and documents.
- Liase with hotel’s Online Travel Agent channel managers regarding any matters related.
- Ensure monthly OTA revenue collection with good timeline.
- Sending out Corporate Rate Agreements to new & existing corporate customers and updating corporate profile in PMS system.
- Respond to complaints from customers and give after-sales support when requested.
- Designing of Festive Greetings on hotel social media platforms.
- Inform clients of unforeseen delays or problems.
- Other duties as assigned by Hotel Manager.
**Requirements**:

- Proficient in English & Malaysia
- Preferably can speak Mandarin.
- Good computer skills (MS Office)
- Preferably living in Klang.
- Minimum 1 year of experience, fresh graduates are encouraged to apply.

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM2,200.00 per month

**Benefits**:

- Free parking
Schedule:

- Day shift
- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)
**Experience**:

- Sales Coordinator: 1 year (preferred)


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