E-commerce Assistant/logistic

5 days ago


Shah Alam, Malaysia TIQA COLLECTION Full time

Pick & pack all orders for E-commerce
- Liaise with the E-commerce team on returns and actions taken for returns
- Assist with Marketplace chats and customer inquiries
- Manage physical inventory and house-keeping for e-commerce stocks
- Assist in ensuring all Online Order deliveries are picked up or dropped off at the nearest drop-off point
- Report the number of orders packed daily
- Monitor and update product listings, inventory updates, etc. at Lazada, Shopee, and website.
- Liaise and handle stocks and sales for physical and online stores
- Ensuring all product details are mentioned correctly
- Ensure a hassle-free consumer shopping experience - resolve issues whenever issues arise
- Check and validate customers’ reviews
- Integrate and collaborate with physical stores to ensure sufficient stocks and use of social media for promotional campaigns
- Handle, manage, and pack stocks for online orders
- Activities in crisis management like handling customers’ inquiries and complaints

**Requirements**:

- Detail-oriented and consumer-centric in solving problem
- Able to adapt to a fast-paced working environment with tight deadlines
- Energetic, fast learning, responsible, self-motivated, enthusiastic, mature, and meticulous with a can-do attitude and good sense of confidentiality
- Team player with good interpersonal, oral, and written communication skills
- Excellent organizational, time management, communication, and problem-solving skills

**Job Types**: Full-time, Fresh graduate

Pay: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Overtime pay
- Yearly bonus



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