Swim School Customer Support

2 weeks ago

Petaling Jaya, Malaysia Optimum Train Sdn Bhd Full time

**Your Role**:

- Answer incoming calls and communicate with customers in a friendly manner.
- Flexibly schedule class times.
- Manage student check-ins and registrations.
- Provide high-quality service and assist customers with inquiries and registrations.
- Perform basic computer and administrative tasks.

**We Are Looking For**:

- Fresh graduate are welcome.
- Can speak in English & Bahasa Malaysia; Mandarin will be added advantage.
- Passionate and cheerful.
- Bilingual or trilingual with excellent communication skills.
- Basic computer skills.

**Why Join Us?**
- No more traditional 9-to-5 Enjoy flexible working hours and say goodbye to traffic congestion.
- No high academic qualifications or extensive experience needed, if you have passion, you are welcome
- Focus on service without the pressure of sales targets.
- Ideal for students, flexible working hours that it perfectly with your class schedule

**Full-Time**: Monthly salary ranging from MYR 2,500 to MYR3,000.

**Working Hours**:

- Tuesday to Friday: 4:00 PM to 9:00 PM
- Saturday to Sunday: 8:00 AM to 7:00 PM（1 hour break)
- Monday: Off day

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Fixed shift

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- When are you available to start the job?
- What is your expected monthly salary?
- Do you have your own transport?

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person

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