Immediate Hiring

4 days ago

Kuala Lumpur, Malaysia U Mobile Full time

**Responsibilities**
- Manage and attend to customer's call, understand the customer's needs, and provide support and solution to customer.
- Create interaction log accurately to ensure conversations are being tracked.
- Ensure good adherence to schedule by monitoring punctuality, unscheduled breaks as well as meal break time.
- Adhere to call transaction monitoring required and superior quality of service.

**Qualifications**
- SPM and above, preferred with working experience in Customer Service industry
- Good Mandarin communication skills. (English, Bahasa Malaysia is essential)
- **Fresh graduates are also encouraged to apply.**:

- Able to start work immediately.

Pay: Up to RM3,650.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus

Application Question(s):

- Must be comfortable working in a rotational shift setting (8 hours between 8am-12am, 5 days Mon-Sun, incl Public Holidays).
- Our shift concludes at 12:00 AM, would you have any challenges or concerns regarding transportation for your journey back home?
- Basic salary RM 2150( RM 500 allowance), OT min. RM13/hr, Monthly incentive RM400-1000. What is your expected salary?

**Language**:

- Mandarin (required)
- English (required)
- Bahasa Malaysia (required)

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