Sales & Marketing Intern

Sales & Marketing Intern - T-shirt Printing & Merchandise **Company**: Cetakshop **Location**: Bandar Kinrara/OUG (Hybrid - Work from Home Available) **Job Type**: Internship **Allowance**: RM800 - RM2,500 per month (inclusive of commision) About Us Cetakshop is a dynamic local print shop specializing in custom t-shirts and marketing merchandise. We're passionate about helping businesses and individuals bring their creative visions to life through high-quality printing services. Position Overview We're seeking a motivated Sales & Marketing Intern to join our growing team. This role offers hands-on experience in customer service, sales operations, and business administration within the printing industry. Key Responsibilities **Customer Service & Sales**: - Assist customers with product selection and customization options - Prepare accurate quotations and invoices - Process orders and coordinate with production team **Administrative Support**: - Maintain sales records and generate reports - Update inventory systems and assist with stock management - Place orders for printing materials and supplies - Support daily store operations **Marketing & Creative Support**: - Collaborate with graphic designer on marketing materials - Assist with social media content creation and management - Support e-commerce platform operations - Help create brochures, posters, and promotional materials What You'll Gain - **E-commerce Operations**: Experience with online sales platforms and digital marketing - **Customer Service Excellence**: Develop strong communication and problem-solving skills - **Business Administration**: Learn quotation preparation, invoicing, and inventory management - **Social Media Marketing**: Hands-on experience with content creation and audience engagement - **Industry Knowledge**: Understanding of printing processes and merchandise production - **Professional Skills**: Proficiency in Microsoft Office, Google Workspace, and business software **Requirements**: - Currently pursuing Diploma/Bachelor's degree in Marketing, Business, Communications, or related field - Strong communication skills in English and Bahasa Malaysia - Basic computer skills and familiarity with Microsoft Office/Google Workspace - Enthusiastic attitude and willingness to learn - Ability to work independently and as part of a team - Customer-focused mindset Preferred Qualifications - Previous experience in retail or customer service - Interest in design, printing, or creative industries - Basic knowledge of social media platforms - Familiarity with e-commerce operations Benefits & Perks - **Flexible Work Arrangement**: Hybrid model with work-from-home options - **Career Growth**: Priority consideration for full-time positions - **Professional Development**: Structured learning and mentorship - **Cell Phone Reimbursement**: Support for communication needs - **Skill Development**: Comprehensive training in multiple business areas Schedule Monday to Friday (Business Hours) Application Requirements Please submit your resume along with a brief cover letter explaining your interest in the printing industry and what you hope to achieve during this internship. - Cetakshop is committed to providing equal employment opportunities and fostering an inclusive workplace environment._ **Job Type**: Internship Contract length: 3-6 months Pay: RM1,000.00 - RM2,500.00 per month **Benefits**: - Cell phone reimbursement - Professional development - Work from home Application Question(s): - Are you able to commute to Bandar Kinrara/Petaling Jaya area when required for hybrid work arrangement? (Yes/No)" - Do you have experience selling products through social media platforms (Facebook, Instagram, TikTok) or e-commerce platforms (Shopee, Lazada, etc.)? If yes, please specify: Which platforms you've used: ______ What products/services you sold: ______ Duration of experience: ______ - Have you ever prepared quotes, invoices, or handled sales inquiries? If yes, please provide a brief example. - Do you have any customer service experience (retail, restaurant, call center, etc.)? If yes, please briefly describe (2-3 sentences) Work Location: In person Expected Start Date: 08/01/2025