Sales Admin Customer Service

1 week ago


George Town, Malaysia BLAIR MARKETING SDN BHD Full time

**Administrative Support**:

- Perform general administrative duties, including scheduling, data entry, and document management.
- Maintain accurate records of customers' enrollment, progress, and communication logs.
- Coordinate with various departments to ensure efficient workflow and timely resolution of issues.
- Assist in the organization and execution of webinars, online classes, and events as required.

**Customer Service**:

- Provide timely and effective support to customers, addressing any concerns or questions.
- Manage the customers from the sales process to the onboarding process, ensuring all customers receive the necessary information and resources.

**Process Improvement**:

- Identify areas for improvement in administrative processes and customer service delivery.
- Collaborate with the team to implement new procedures that enhance overall efficiency and customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Professional development

Application Question(s):

- ABLE TO START IMMEDIATELY?

**Experience**:

- Customer Care Specialist: 2 years (preferred)

Work Location: In person


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