Customer Service Bank

**Job Summary**: Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building...

If you are looking to excel and make a difference, take a closer look at us We are currently seeking Customer Service & Operations Managers to join our Branches. Reporting to the Branch Manager, you will be responsible for the both the execution and control of branch financial transactions. Will accept and process transactions directly from customers during...

If you are looking to excel and make a difference, take a closer look at us The primary responsibility of the role includes (but is not limited to): - Champions service performance within the branch (queue management, complaint handling, customer experience). - Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial...

**Responsibilities**: - Involve in System Development Life Cycle, production support, ensure the enforcement of the standard and procedure in term of solution delivery, deployment and documentation. - To perform L1 and L2 problem investigation - problem identification, root cause analysis, solution definition, development, and implementation. - Follow-up on...

**Position : Customer Service Representative** **Salary Range : RM 2,500 - RM 5,500** **Location : Bangsar South, KL** **Job Scope** - Provides exceptional services to all customers and Brand Partners who walk-in to the Experience Centre. - Utilizes a customer-centric attitude while assisting our customers on every interaction. - Understands and expertly...

**Overview**: - rhi are looking for an experienced Customer Service Representative for back order management, complaint management and other customer facing activities with a major energy client in Bangsar South. - On offer is a 12 month contract, premium offices and WFH options **Responsibilities**: - The role is to assist customers with their purchases...

Position : Customer Service RepresentativeSalary Range : RM 2,500 – RM 5,500Location : Bangsar South, KLJob Scope· Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on Company's products and services.· Provides exceptional services to all customers and Brand Partners who walk-in to...

Attending to inbound calls only and assisting customers inquiries pertaining credit cards - No Sales and out bond call required - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must be able to work on rotational shifts**_**(NO OVERNIGHT SHIFTS)**_ - Must be willing to work in the office - Possess a **Diploma/Degree **_**(SPM...

To conduct desk and field investigation for both issuing and merchant acquiring fraud. - To identify gaps along the processes to minimize fraud risks. - Investigate and resolve any fraud cases with comprehensive findings and recommendations. - Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues. - Establish an...

**Summary** Responsible for the control of bank accounts maintained by the GBS on behalf of the business, including supervision and issue resolution on cash & banking transactions, supervising banking systems, ensuring compliance to banking and Group regulations and compliance to Cash and Banking Guide and Policy. - Support the Team Leader to Interpret...