Banquet Team Leader
7 days ago
Primary Responsibilities Banquet Operation - Assist and ensure that the setup of function room is in accordance to Banquet Event Order - Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives - Co-ordinate closely with Chef and to have a clear understanding on the menu served for the event - Supervise the maintenance of service standards during banquet service operations - Respond to any demands or complaints from guests with tact, sincerity and promptly. To keep Banquet Manager informed of incidents during or after the function - Keep track of banquet service operating equipment to ensure par level for smooth operations - Handle requisition of items which require replacement - Attend all meetings and trainings as assigned by management - Ensure that all service and storage areas are kept safe, clean and locked Team Management - Assist the management to supervise the junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards. - Plan the manning allocation/work assignment per Banquet event - Assist Banquet Manager in staff’s development, counselling and resolving staff conflict - Input weekly entry of Banquet staff overtime and allowances - Establish and maintain effective employee working relationships Other Responsibilities - Be aware of the procedure concerning hotel fire and life safety/emergency procedures - Assist Food & Beverage Outlets in their operations within peak times when needed - Maintain complete knowledge of all F&B services, outlets and hotel services/features - Perform other duties assigned by the Management of the Hotel
Launched in 2007, Pullman has invented a new approach to international hospitality and created a new kind of in-style and vibrant hotel aimed at a modern and cosmopolitan clientele. Pullman presents a unique upscale hospitality culture, featuring a natural and open relationship between guests and employees, new restaurant and catering concepts, re-designed spaces, seamless connectivity, and a definite “design” identity. In tune with the times and the trends, Pullman has combined the needs of business and leisure travellers and proposes a Leisure (Business & Leisure) solution which erases the boundary between work and relaxation. When you enter a Pullman hotel, you move into a world where interaction with others becomes natural. Guests are welcomed, accompanied and pampered with the utmost care and attention. Pullman hotels are vibrant places, where an atmosphere of good humour reigns.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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