Manager, Group Actuarial Ifrs17

About FWD Group

FWD Group is a pan-Asian life insurance business with approximately 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance.

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FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was set up in late 2019 and is part of the FWD Group. FWD TIM in Malaysia is one of the FWD Group’s office locations serving multiple markets within FWD Group and employing team members in various functions including Group Digital & Data, Digital Innovation, the IT Hub and our Centre of Excellence comprising Actuarial, Finance and Product Proposition functions.

PURPOSE

Actively contribute to building the TIM IFRS17 team by

1. Leading and managing the execution, validation and analysis of the FWD centralised IFRS17production for assigned business units

2. Leading and managing resources in supporting various Actuarial initiatives/projects requested by the Group Office and business units across FWD group.

KEY ACCOUNTABILITIES

1. As the team lead:

- Lead, coach and manage the team’s performance, development and morale to ensure team members achieve their goals according to the expected performance standards.
- Manage the resources and ensure adequate resource allocation in work arrangement
- Support the hiring of good talent

2. As the IFRS17 CSM Country Lead:

- Lead and manage the execution, validation and analysis of the IFRS17 results for assigned business units, and ensure quality and on-time delivery of work
- Review result reasonableness of and internal consistency across various result templates, forms and reports
- Document result review findings and comments in Q&A log
- Manage relationships and expectations of Group Office, assigned business units and other key stakeholders by developing a communication process to deliver defined production requirement within the agreed timeline and keep up-to-date production progress
- coordinate incoming requests from Group Actuarial, BU, downstream teams such as Alteryx, Oracle and Group Finance.
- Resolve and where necessary, escalate and communicate unprecedented and complex issues to Head of TIM IFRS17 and business units in a timely manner
- Communicate results to business units
- Review and approve updates to operation manuals based on learnings from production cycle and discuss process or tool enhancements with IFRS 17 CSM Development Lead
- Manage and prioritize ad-hoc requests from Group Actuarial or BUs during result production

3. Set project priorities for the team and oversee all projects deliverables including planning and managing the resources in delivering the Actuarial initiatives/projects from Group Actuarial and business unit.

KEY PERFORMANCE INDICATORS
- Effectiveness of the model maintenance process and project delivery
- Engagement and development of team members
- Value added to local business units

EXTERNAL & INTERNAL CONTACTS
- Head of TIM IFRS 17
- Local CA and IFRS 17 team
- Group Actuarial and Group Actuarial Committees
- Group Finance Application Support Team
- Data validation team
- TIM IFRS17 CSM Development Lead and team

QUALIFICATIONS / EXPERIENCE
- 6 to 8 years insurance experience in actuarial functions
- Fellowship or nearly fellowship member of an internationally recognised actuarial professional body

KNOWLEDGE & TECHNICAL SKILLS
- Strong understanding of Actuarial valuation processes and IFRS17
- Solid Prophet experience
- Strong Excel skills
- Good Python skills
- Good analytical skills

COMPETENCIES
- Good team leadership and management skills
- Good facilitation, negotiation and problem resolution skills
- Good strategic thinking ability to prioritize and balance multiple tasks or projects.
- Strong analytical skills
- Good communication and presentation skills
- Fluent in English speaking and written skills

OTHERS
- Flexible to travel