Barista / Service Crew Jwc

1 week ago

Johor Bahru, Malaysia JWC GLOBAL SDN BHD Full time

Duties & Responsibilities:
*Promotes coffee consumption by educating customers.

*Welcomes customers by determining their coffee interests and needs.

*Educates customers by presenting and explaining the coffee drink menu and answering questions.

*Sells coffees by explaining differences in coffee beans and demonstrating how brewing equipment operates.

*Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks.

*Maintains inventories by replenishing coffee bean supply, stocking coffee brewing equipment and maintaining supplies for coffee bar.

*Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.

*Maintains safe and healthy work environment by following organization standards and sanitation regulations.

**Requirements**:
*Listen well and communicate in a professional and friendly manner

*Focus on customer satisfaction*Practice basic safety procedures with respect to equipment and handling hot beverages

*Be efficient and organized

*Build good relationships with customers

*Maintain a clean work environment

*Keep supplies replenished to minimize downtime

**Benefits**:

- EPF/ SOCSO/ EIS
- Annual Leave
- Staff meal
- Training provided

Tak ada pengalaman sebagai BARISTA atau SERVIS CREW tapi nak kerja? Jangan risau kami akan provide training.

SKOP KERJA

*Menggalakkan pengambilan kopi dengan mendidik pelanggan.
- Mengalu-alukan pelanggan dengan menentukan minat dan keperluan kopi mereka.

*Mendidik pelanggan dengan membentang dan menerangkan menu minuman kopi serta menjawab soalan.

*Menjual kopi dengan menerangkan perbezaan dalam biji kopi dan menunjukkan cara peralatan membancuh beroperasi.

*Menyedia dan menjual minuman kopi dengan mengikut resipi yang ditetapkan dan teknik penyediaan minuman kopi.

*Mengekalkan inventori dengan menambah bekalan biji kopi, menyimpan stok peralatan membancuh kopi dan menyelenggara bekalan untuk bar kopi.

*Memastikan peralatan beroperasi dengan mengikuti arahan pengendalian, menyelesaikan masalah kerosakan, menyelenggara bekalan, melakukan penyelenggaraan pencegahan, memanggil pembaikan.

*Mengekalkan persekitaran kerja yang selamat dan sihat dengan mematuhi piawaian organisasi dan peraturan sanitasi.

Keperluan:
*Mendengar dengan baik dan berkomunikasi secara profesional dan mesra

*Fokus pada kepuasan pelanggan

*Amalkan prosedur keselamatan asas berkenaan dengan peralatan dan pengendalian minuman panas
- Jadi cekap dan teratur

*Membina hubungan baik dengan pelanggan

*Kekalkan persekitaran kerja yang bersih*

Pastikan bekalan diisi semula untuk meminimumkan masa henti

Faedah:

- KWSP/ SOCSO/ EIS
- Cuti Tahunan
- Hidangan kakitangan
- Latihan disediakan

**Job Types**: Full-time, Permanent

Pay: From RM1,800.00 per month

**Benefits**:

- Additional leave
- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift
- Holidays
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- Service Crew: 1 year (preferred)

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