Customer Care
2 weeks ago
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers
**Job Types**: Full-time, Contract, Internship
Contract length: 12 months
**Salary**: RM1,500.00 - RM1,700.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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