Sales Manager

Job Summary:
Responsible for driving revenue growth and maximizing sales opportunities for Only World Group (Including Theme Parks & F&B businesses) by developing and executing effective sales strategies.

This role involves building and maintaining relationships with clients, meeting revenue targets, and collaborating with various departments to ensure exceptional guest experiences.

**Key Responsibilities**:
**Sales Strategy and Execution**:

- Develop a comprehensive sales strategies aligned with the The Top business objectives.
- Identify target markets, customer segments, and potential business opportunities.
- Implement creative approaches to attract and retain clients, including promotions, packages, and events.

**Client Relationship Management**:

- Build strong relationships with corporate clients, event planners, travel agencies, and other potential customers.
- Conduct regular client meetings, presentations, and site visits to showcase The Top facilities and services.
- Address client inquiries, concerns, and requests promptly and professionally.

**Revenue Generation**:

- Set and achieve sales targets for individual team members and the sales department as a whole.
- Negotiate and close contracts and agreements with clients, ensuring favorable terms for both parties.
- Upsell and cross-sell additional services and amenities to maximize revenue.

**Event and Group Sales**:

- Collaborate with F&B and event teams to sell and organize conferences, meetings, weddings, and other events.
- Coordinate with clients to ensure their event requirements are met, from planning to execution.

**Market Analysis and Competitor Research**:

- Stay updated on industry trends, market dynamics, and competitor activities.
- Use market insights to adapt strategies and maintain a competitive edge.

**Collaboration and Communication**:

- Work closely with marketing and operations teams to align sales efforts with promotional activities and service delivery.
- Provide timely feedback to management on market trends, client preferences, and sales performance.

**Team Leadership and Development**:

- Lead, motivate, and coach the sales team to achieve individual and collective targets.
- Provide training and professional development opportunities to enhance team members' skills.

**Budget and Reporting**:

- Develop and manage the sales department budget, including expenses related to sales trips, client entertainment, and promotional activities.
- Generate regular sales reports, forecasts, and performance metrics for management review.

**Qualifications and Skills**:

- Bachelor's degree in hospitality, business, or related field (Master's degree is a plus).
- Proven sales leader who is able to bring out the best in their teams and achieve targets.
- Proven sales experience in the hospitality industry, preferably in a theme park setting.
- Strong understanding of hospitality operations, services, and customer expectations.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in sales software, customer relationship management (CRM) systems, and Microsoft Office suite.
- Ability to work under pressure and manage multiple client relationships simultaneously.
- Creative thinker with the ability to develop unique sales strategies.
- Passion for delivering exceptional guest experiences and maintaining The Top's reputation.

**Salary**: RM6,000.00 - RM8,000.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- What is your notice period?

**Experience**:

- Sales Marketing: 4 years (preferred)