Logistics Admin

7 days ago

Puchong, Malaysia JAMBAN KIN SDN BHD Full time

**Order Processing**: Receive and process customer orders, ensuring accuracy and completeness.
- **Customer Inquiries and Support**: Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding order status, shipment tracking, product availability, and any other related questions or concerns.
- **Shipment Coordination**: Coordinate the logistics of shipments, including arranging transportation, scheduling deliveries, and ensuring compliance with shipping regulations and customer requirements.
- **Documentation and Record-Keeping**: Prepare and maintain accurate documentation related to shipments, including packing list and delivery order. Ensure all documentation is complete and compliant with relevant regulations.
- **Problem Resolution**: Address and resolve any issues or discrepancies related to orders, shipments, or deliveries, such as delays, damages, or incorrect items. Work closely with internal teams, carriers, and customers to find timely and satisfactory solutions.
- **Inventory Management**: Monitor inventory levels and communicate with internal teams and suppliers to ensure adequate stock availability to fulfill customer orders in a timely manner. Coordinate with warehouse or distribution teams to manage inventory movements and optimize storage space.
- **Customer Relationship Management**: Build and maintain strong relationships with customers by providing excellent service, addressing their needs and concerns, and proactively seeking opportunities to add value and exceed expectations.
- **Continuous Improvement**: Identify opportunities to streamline processes, improve efficiency, and enhance the customer experience within the logistics and customer service functions. Actively participate in cross-functional teams and initiatives aimed at driving continuous improvement and operational excellence.

**Job Types**: Contract, Internship, Fresh graduate
Contract length: 3 months

Pay: Up to RM1,800.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)
- Mandarin (preferred)

Work Location: In person

Expected Start Date: 02/18/2025

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