Inbound Customer Service

2 days ago


Ara Damansara, Malaysia Startek Malaysia Sdn Bhd Full time

**Job Description**:

- Answer incoming calls from customers with inquiries on product orders
- Assist various departments in facilitating sales of all products in the company portfolio
- Analyze customer issues and assist in resolving within the required timeframe
- Coordinate with customers and ensure appropriate questioning to identify issues
- Manage all customer inquiries and summarize to present to management

**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 24 months

**Salary**: RM1,700.00 - RM3,200.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:

- Day shift
- Early shift
- Fixed shift
- Monday to Friday
Supplemental Pay:

- Attendance bonus
- Performance bonus
- Retention bonus
COVID-19 considerations:
Following Standard Gov procedure.



  • Ara Damansara, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **JOB REQUIREMENTS**: - **Fluently** communicating and writing skills in English and Bahasa Malaysia. - SPM leavers are encouraged to apply. - Able to work on rotational shifts. - Prior working experience in the call service industry will be an added advantage. - Good problem-solving skills and ability to perform in a high-paced working environment. **JOB...


  • Ara Damansara, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **REQUIREMENT** - 18 - 55 years old - Atleast SPM Certficate or SKM Certificate - Able to work rotational shift - Mandarin speaker also _**AVAILABLE**_ - **FRESH GRADUATED ARE ENCOURAGED TO APPLY!!**_ **JOB DESCRIPTION**: - Regularly contacting customers to ensure their experience with a product or service is satisfactory. - Direct calls from customers to...


  • Ara Damansara, Malaysia Timesconsult Full time

    **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...


  • Ara Damansara, Malaysia Timesconsult Full time

    **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...


  • Ara Damansara, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    Job Details: Role : Customer Service : (Mandarin + English Speaker) Type: Contract (2 years) Support : SG customer Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT) Working Hours: Shift Rotational Basis (Based on the Department) Salary : RM3,000 EPF, SOCSO, Annual & Medical Leave, Douple pay on Public Holidays **Job Responsibility** -...


  • Ara Damansara, Malaysia Lean IT Consultants Sdn Bhd Full time

    **Position**: Customer Service Executive - ZARA **Location**:Ara Damansara(Near to LRT Ara Damansara) **Salary**:Basic Salary RM 2500 **Benefits**: - KPI allowance - up to RM 400 **Job Types**: Full-time, Contract (2 Years) - renewable depending on performance. **Working Days**: Mon-Sat **Working Hours**: 4.00 AM -7.00 PM (Rotational) **JOB...

  • Wfh Customer Service

    2 weeks ago


    Ara Damansara, Malaysia EMCO Executives Sdn Bhd Full time

    Basic Salary: RM3,000 KPI Allowance: Up to RM300 Shift Allowance: Up to RM500 Location: Pusat Perdagangan Dana 1, Ara Damansara Working Hours: Rotational Shift (Between 9:00AM to 12:00AM) Working Arrangement: Work from home (WFH) **Requirements**: 1. Required language(s): English and Mandarin 2. Minimum 1 year of working experience in the service...


  • Ara Damansara, Malaysia Talreso Consultancy and Advisory Full time

    _**JOB SCOPE**:_ - Manage inbound and outbound calls for various purposes. - Deliver world-class customer service while responding to customer inquiries - Manage customer feedback and complaints accordingly**REQUIREMENTS**: _ - Good English & Mandarin communication skills (spoken & written) - Training will be provided. - Able to work on 24/7 rotational...


  • Ara Damansara, Malaysia Job Collar Agency Full time

    _**Travel Center Executive**_ **RESPONSIBILITIES**: - To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries. - To exceed customers' expectation in terms of customer service & accurate information. - To be able to provide information related to travel and tours for customers' convenient...


  • Ara Damansara, Malaysia EMCO Executives Sdn Bhd Full time

    Basic Salary: RM2,000 + KPI Incentive up to RM300 Location: Pusat Perdagangan Dana 1, Ara Damansara (Near LRT Ara Damansara) Working Hours: 9:00AM - 6:00PM Working Days: Monday-Sunday (2 Off days on weekdays) Working Arrangement: On site Job Requirements: - At least SPM leavers - Fluent in Malay and English (Fluency in Mandarin is an added advantage) -...