Sales Assistant

6 days ago

Damansara, Malaysia KUEMUE TECHNOLOGY SDN. BHD. Full time

**Job Title**: Sales Assistant / Customer Service
**Company**: KUEMUE TECHNOLOGY SDN. BHD.
**Location**: Kota Damansara, Selangor (On-site)

**Job Type**: Full-Time

**About Us**

KueMue is a product innovation company based in Malaysia. We began by creating **Bakineer**, a compact food-tech gadget designed to simplify baking for small food businesses — and now we’re scaling fast. Our mission is to create innovative tools and gadgets that solve real problems, starting with food production and growing across industries. As part of our expansion, we’re looking for a highly organized and detail-oriented **Sales Assistant** to support our growing sales team and ensure smooth day-to-day operations.

**What You’ll Do**

**Sales Support & Coordination**
- Assist the Sales Manager and team in preparing sales documents, quotations, invoices, and purchase orders.
- Coordinate and follow up on orders from agents, resellers, and wholesale clients.
- Maintain accurate customer records and sales data in CRM systems (e.g., HubSpot or Pipedrive).
- Liaise with logistics and inventory teams to ensure timely order fulfillment.

**Documentation & Data Management**
- Track incoming and outgoing sales-related documents, including agreements, receipts, and shipment records.
- Maintain an up-to-date filing system and ensure all records are properly stored and accessible.
- Compile sales performance reports and assist in generating monthly sales summaries.

**Customer Engagement & Follow-Up**
- Assist in handling inquiries from agents, resellers, and customers professionally and efficiently.
- Follow up on leads and orders to ensure smooth processing and high customer satisfaction.
- Support the coordination of reseller onboarding and maintain ongoing communication.

**Internal Process Support**
- Help streamline and improve sales-related workflows to support the team’s efficiency.
- Assist with administrative tasks for sales campaigns, agent programs, and special promotions.
- Work cross-functionally with marketing, finance, and logistics teams to align on operations.

**Requirements**:

- Diploma/Degree in Business Administration, Marketing, or a related field.
- 1-2 years of experience in a sales admin, support, or coordinator role (fresh grads encouraged to apply).
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Excel, Google Sheets, and CRM tools (HubSpot, Pipedrive, etc.).
- Good communication skills in English and/or Bahasa Malaysia.
- Ability to multitask and prioritize in a fast-paced environment.

**Bonus Points**
- Experience in an eCommerce or product-based company.
- Familiarity with order processing tools or eCommerce platforms (Shopee, EasyStore, etc.).
- Comfortable working with numbers, reports, and customer-facing communication.

**Why Join Us?**
- Be a key part of a fast-growing, innovative company.
- Support a passionate team that’s redefining small business operations in the food-tech space.
- Gain valuable experience in sales operations and systems.
- Enjoy growth opportunities, training, and collaboration in a startup environment.
- EPF,SOCSO, Annual Leave, Bonus, Commission & Salary Increment.
- Training provided
- Unlimited coffee

Pay: RM1,900.00 - RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Work Location: In person

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