Housekeeper - Hotel

Memastikan kebersihan semua kawasan Hotel dengan teliti, dengan matlamat utama untuk meningkatkan pegalaman pelanggan dengan mempunyai standard kebersihan Hotel yang sangat baik. (_To ensure cleanliness of all areas of the Hotel thoroughly, with the key aim of enhancing the customer experience by having excellent standards of the Hotel...

The Housekeeping Coordinator **responds to guest requests**. He/She must be well versed on the hotel's products and services, so he/she can serve guests well. He/She arranges and assists in daily housekeeping operations and requirements. He/She needs to secure maintenance of all room keys and auxiliary locks. **JOB DESCRIPTION** 1) Handle all calls for the...

**Responsibilities**: - To achieve high standards of service in the Housekeeping Department, ensuring maximum comfort for the hotel guests. - To report to the office for daily assignment. - To allocate daily work and any special assignments to the camber maids. - To issue keys to maids and ensure that they are handled properly according to key procedures. -...

To clean and maintain the cleanliness of Hotel Guest Room and entire Hotel environment. To work in co-operation with all members of the hotel as a team to achieve the target of hotel business. To provide a clean and safe environment for our hotel guest stay. To serve with the spirit of eight days a week. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level...

Answers all telephones calls promptly and courteously, all guest requestsare to be promptly followed up and channelled through the proper personnel. - Maintains close coordination with other departments and staffs. - Checks all keys and all forms on a daily basis. - Maintains a regular update on the system especially on room changesto facilitate the front...

**Requirements**: - Fresh graduate and SPM leavers are encourage to apply. - Excellent hands-on skills with eye for details - Ability to work independently. - Positive attitude and responsible character. - Pleasant personality with focus on excellence in customer service. - Prior working experience will be an added advantage. - Self-starter with good...

Guest Check-in and Check-out: Welcome guests upon arrival, process their check-in by collecting necessary information, issuing room keys, and providing relevant hotel information. During check-out, handle payment settlements and bid farewell to guests. - Guest Assistance: Be the first point of contact for guest inquiries, requests, and concerns. Provide...

Job Description: - Reporting to the Executive Housekeeper - Assist the Executive Housekeeper on daily operation of housekeeping department. - Maintaining high standards of cleanliness and presentation in the hotel rooms. - Inspecting the cleanliness of the hotel. - Maintaining high standards of cleanliness and presentation in the hotel rooms. - Taking care...

**Room/Public Area Cleanliness** - Ensure the room/public area cleanliness quality is up to the Hotel standard. - Ensure linen used is according to the Hotel standard and is in good condition. - Ensure all facilities in room is functional and in good condition - Liaise and follow up with Maintenance Division on defect works to be completed in each room...

KEY RESPONSIBILITIES - Implement and execute tasks as per assigned by Executive Housekeeper. - Answer politely all calls from guest/ customers. - Precisely record the order or calls in the telephone book and monitor them. - Dispatch the order or call to the appropriate staff, Supervisor, Handyman, Maintenance, etc. - To reminder HK colleague the job order...