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Loss Adjuster

2 weeks ago

Kuala Lumpur, Malaysia Hiredly Full time

To support the effective assessment and negotiation of **claims** in accordance with **agreed claims settlement authority levels, policy coverage, Service Level Agreements, and Key Performance Indicators. **To work with a team handling various caseloads and claims classes, and deal with claims using proactive measures and understanding the need to control costs.
- Assist with investigating loss events promptly; establishing relevant facts; evaluating causation and damage (including reinstatement/ rehabilitation where applicable); and advising on any policy coverage issues which may arise
- **Bachelor’s degree relating to engineering, accountancy, finance, or another relevant discipline.**
- Assist with the **preparation of client reports **in an accurate & timely manner.
- Update the **claims management system** as required.
- Respond to queries from insurer clients, intermediaries, insured policyholders, and third parties promptly and helpfully.
- Effectively manage external experts, outsourced service providers, contractors, etc as required
- Focus on what matters to the customer and promote insurer clients’ insurance brands
- Demonstrates understanding of the loss adjusting industry’s roles responsibilities and key skills required of a loss adjuster, including the parties they may deal with.
- Excellent organizational skills to manage a varied workload and competing demands.
- Strong commercial acumen to demonstrate credibility in the marketplace and manage operations in an effective way.
- Strong communicator - articulate, shows tact and diplomacy, respecting local cultures and customs.
- Strong analytical and decision-making ability in order to analyze information/problems correctly and make sound judgments, and timely decisions.
- Excellent business development/relationship management skills to maintain existing client lists with new work.
- Demonstrated knowledge of general insurance and the legal knowledge loss adjusters need to possess and the key elements of a loss adjuster's terms of engagement and the steps involved in the loss adjusting process.

Pay: RM2,500.00 - RM2,800.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- loss adjusting: 1 year (preferred)

License/Certification:

- Bachelor’s degree in engineering, accountancy, finance (preferred)