Retail Associate

3 days ago

Cheras, Malaysia AP Millennium Consultants Full time

**Location: Office is based in Dataran C180**

**Working hours: 9.30am - 6.30pm**

**Working days: 5 days work, 2 days off**

**Salary: RM2300 - RM3200 + commission**

**Employment Status: 1 year contract (Renewable basis)**

**ACCOUNTABILITIES**
- Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.)
- Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards.
- Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
- Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
- Involve in special events or outside sales and servicing initiatives i.e. device launching as set by the management and execute departmental improvement initiatives at the outlet level.
- Provide continuous and positive feedback to Retail Manager/ Retail Senior Manager on operations and other relevant matters for improvement purposes.
- To maintain accuracy of transactions, inquiries and complaints to meet required KPIs thereby increasing customers’ trust and satisfaction.
- Execute departmental improvement initiatives at the outlet level and perform any other duties as directed by the superior.

**JOB REQUIREMENT**
- Higher Secondary / STPM / Professional Certificate / Diploma / Degree or its equivalent.
- Relevant work experience of minimum two (2) years in Telco or retail industries preferred. Experience in showcasing and conducting product demonstrations preferred.
- Obsessed with customers, passionate about sales, competitive spirit and understand people through interactive conversations.
- Tech-savvy and computer literate.
- Excellent communication, written and interpersonal skills. Strong verbal & written English. Mandarin-speaking is an added advantage
- Personal traits: Positive, Passionate, Collaborative, Creative, A Self Starter, Ability to perform under pressure, a team player and leadership qualities.

Pay: RM2,300.00 - RM3,200.00 per month

Schedule:

- Monday to Friday

**Education**:

- STM/STPM (preferred)

**Experience**:

- Retail sales: 1 year (preferred)

Work Location: In person

  • Retail Associates

    2 days ago

    Cheras, Malaysia AG Staffing Malaysia Full time

    **Retail Sales Associate** **Responsibility** We are looking for a professional and customer service-oriented Sales Associate to join us at our outlet in KLCC, Malaysia. **Your role includes managing the daily operations of a retail store and is not limited to**: - Responsible for day-to-day operations and Customer Service - Perform Ear Piercing for...

  • Retail Associate

    2 weeks ago

    Cheras, Selangor, Malaysia Anaika Collection Sdn Bhd Full time 12,000 - 25,200 per year

    Anaika Collections Sdn Bhd as a subsidiary of Valiram Group ), is a fashion-forward company that has exclusive retail rights to operate stores for famous and emerging brand names such as Charles & Keith, Pedro & Wycon Cosmetics. Commanding a large presence in Malaysia as well as in Singapore and with its continuous expansion plans, we are always on the...

  • Retail Associate

    5 days ago

    Cheras, Selangor, Malaysia Kidskool bukit puchong Full time

    Your RoleCreate a warm and inviting shopping experience by assisting customers in choosing outfits, accessories, and styling options tailored to their needs.Stay informed on the latest fashion trends and collections to provide expert advice and personalized recommendations.Drive individual and store sales by engaging with customers, upselling, and building...

  • Retail Associate

    1 week ago

    Cheras, Malaysia ANAIKA COLLECTION SDN BHD Full time

    **Responsibilities** - To be an ambassador for the represented Brand and portray at all times a professional and customer-oriented image. - To provide excellent customer service while achieving sales target set. - To perform stock replenishment and price tagging whenever required. - Ensure that monthly sales targets are achieved for the store. - Conduct...

  • Retail Sales Associate

    1 week ago

    Cheras, Malaysia LAC GLOBAL BRANDS (MALAYSIA) SDN BHD Full time

    Providing nutritional consultation and product recommendations to customers - Attending to customers’ inquiries in a professional manner, helping customers in identifying and purchasing required products - Engaging customers in a friendly conversation and suggestive up selling - Maintaining knowledge of current sales and promotions, policies regarding...

  • Retail Sales Associate

    7 days ago

    Cheras, Kuala Lumpur, Malaysia AGAPE BIZ SPECIALIST SDN. BHD. Full time

    What You'll DoGreet and assist customers, ensuring a warm and professional experienceRecommend merchandise and explain features to help customers make informed choicesConduct price and feature comparisons for customer purchasesKeep the storeroom neat, organized, and maintain accurate inventory recordsBuild trusting relationships with Mandarin-speaking...

  • Retails Sales Associate

    5 days ago

    Cheras, Malaysia PRISM+ Full time

    **Location: PRISM+ Sunway Velocity Mall** - Understand customer needs and help them select the most suitable products. - Continuously enhance product knowledge and present it to customers in an engaging manner. - Follow up with customers to offer guidance on their product choices. - Create eye-catching product displays and promotional setups. - Conduct...

  • Telco Retail Sales Associate

    2 weeks ago

    Cheras, Selangor, Malaysia Brandt Business Services Sdn Bhd Full time 24,000 - 54,000 per year

    Our client is a leading communications service provider in Malaysia that offers mobile and broadband plans and the latest smartphones. They are looking for amazing talents to join their Retail TeamJob DescriptionsProactively present and sell products and services to walk-in clients, handle payment, attend to service enquiries and complaintsHandle Bill...

  • Retail Associate

    2 weeks ago

    Cheras, Malaysia Senheng Electric (KL) Sdn. Bhd. Full time

    Greet customers and ascertain what each customer wants or needs. - Recommend, select, and help locate or obtain product based on customer needs and desires. - Describe merchandise and explain use operation, and care of product to customers. - Prepare copy of sales invoice or sales receipt for customer’s reference. - Demonstrate use or operation of...

  • Retail Associate

    2 weeks ago

    Cheras, Malaysia Senheng Electric (KL) Sdn. Bhd. Full time

    Greet customers and ascertain what each customer wants or needs. - Recommend, select, and help locate or obtain product based on customer needs and desires. - Describe merchandise and explain use operation, and care of product to customers. - Prepare copy of sales invoice or sales receipt for customer’s reference. - Demonstrate use or operation of...