Beauty Advisor

2 weeks ago

Johor Bahru, Malaysia Sephora Full time

**Job Roles and Responsibilities**:

- Passionately inspiring consumer loyalty to the brand
- Effectively serving and selling to customers
- Diligently executing store operations

**Store performance and monitoring**
- Be aware of store sales and KPI targets, take ownership over them and use all available store resources to meet or exceed them

**Self/team management: People development**
- Collaborate productively and respectfully with team member

**Self/team management: Training**
- Seek coaching and learning opportunities to continually improve your performance

**Store management - Merchandising**
- Execute and maintain established Visual Merchandising and In-Store Communication standards

**Store management - Operations**
- Follow all established policies and procedures
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
- Complete cash register transactions quickly and accurately
- Minimize loss in both, the stockroom and the sales floor
- Perform all store operations in a safe, effective and efficient manner

**Customer Service**
- Execute the Brand Customer Service standards to meet or exceed customers’ expectations
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Use Brands and product knowledge effectively during sales interactions
- Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand

**Job Requirements**:

- Minimum secondary school education
- Prior retail sales experience
- 1-2 months working in a beauty/fashion customer and commercial-focused retail environment
- Basic numeracy, literacy and verbal communication skills
- Can start work immediately will be added advantage

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