IT Helpdesk

**Position** : IT Helpdesk (System Administrator)

**Salary** : RM 2,600 - RM 3,500 (Basic) + Transport Allowance

**Location** : PJ Trade Centre, Damansara Perdana

**Working Hours** : Monday - Friday (9.00am - 6.00pm)

**Responsibilities**:

- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.

**Requirements**:

- **Fresh graduate are encouraged to apply**:

- Min 1 year in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues

**Job Type**: Permanent

Pay: RM2,600.00 - RM3,400.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Vision insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- Attendance bonus
- Performance bonus
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- IT Helpdesk: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person