Customer Service

2 weeks ago

Masai, Malaysia Mah Sing Properties Sdn Bhd Full time

**Description**
- Attend to customer on the delivery of Vacant Possession.
- Attend to customers and handle customers’ complaints to ensure complaints are promptly addressed within the company’s service standards and on an immediate basis.
- Responsible for the front office/counter customer service, collection and other related clerical & administration works.
- Responsible for handling customers’ service for walk-in customers or phone calls enquiries from customers.
- Ensure all documentation / report are filled, recorded and filed.
- Carry out analysis on complaints received and recommend course of actions to minimize complaints and promote company's image.
- Provide highest possible level of Customer Service in meeting customers' needs.

**Qualification**:

- Diploma / Degree in Property Management or equivalent
- Minimum 2 years working experience in related area within the property development industry or equivalent.

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
- Vision insurance

Ability to commute/relocate:

- Masai: Reliably commute or planning to relocate before starting work (preferred)

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