IT Ops Technician

Role & Responsibilities
- Maintenance and support of existing hardware, software, and equipment, and its associated information system infrastructure.
- Provide day to day IT support to troubleshoot and resolve any network & IT system issue. Hardware, software and system upkeep, etc.
- Onsite and remote diagnostic on the problem or incident reported by client
- Support Office365 & Sharepoint
- Support Server & VM
- Network functionality support and monitoring
- Ensure both hardware and software part is being maintained and upkeep to ensure 24/7 safe and reliable service available.

Required critical behavior
- Cross cultural communication and collaboration
- Good team player
- Ability to adapt to new technology and environment

Required key skill (functional/technical)
- Have excellent communication and interpersonal skills Computer literate
- Strong analytical skills
- Ability to deliver effective, innovative solution
- Able to support window base endpoint, hardware or software
- Knowledge in Server, VM host/guest, provisioning VM (Vmware Exsi/HyperV) is a must have
- Knowledge in azureAD, O365, Sharepoint is added advantage
- Able to configure, support, maintain and testing networking hardware & software is an added advantage
- Excellent oral and written communication skills
- Fluent English and local language

Required qualification / experience
- Degree/Diploma in IT or equivalent
- Minimum 2 Year working experience in related field

**Salary**: RM2,300.00 - RM3,800.00 per month

Schedule:

- Monday to Friday
- On call

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- IT support: 2 years (required)

**Language**:

- English (required)