Application Support Analyst
1 week ago
**Company Overview**:V.S. Industry Berhad is a leading name in Manufacturing with a track record of excellence and innovation. As we continue to expand our operations, we are seeking a talented and motivated Application Support Analyst to join our IT team in Senai, Johor.
**Requirements**:
- Diploma, Advanced/Higher/Graduate Diploma, or Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related field.
- Proficiency in diagnosing and resolving system issues while providing top-notch end-user support.
- Strong analytical skills to identify and tackle technical challenges with finesse.
- Ability to work both collaboratively in a team and independently with mínimal supervision.
- Willingness to work at our Senai, Johor location.
- Providing first-level support to end users, assisting them in troubleshooting and resolving system-related issues.
- Scheduling and conducting end-user training sessions to ensure a proficient and confident user base.
- Executing month-end and year-end inventory system freeze activities to guarantee data accuracy and system stability.
- Maintaining comprehensive documentation of system issues, resolutions, and support procedures for future reference.
**Why Join Us**:At V.S. Industry Berhad, we value innovation, collaboration, and professional growth. As an Application Support Analyst, you will be an integral part of our IT team, contributing directly to the success of our organization and the satisfaction of our users.
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