Telemarketing Representative

2 hours ago

Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

We're looking for a motivated and enthusiastic Telemarketing Representative to join our dynamic sales and marketing team. In this position, you will be responsible for making outbound calls to prospective clients, introducing our products/services, and generating sales leads or direct sales. The ideal applicant is a convincing communicator with strong interpersonal skills and a desire to achieve and surpass goals.

**About us**
- We are professional and agile.
- Our work environment includes:

- Modern office setting
- Food provided
- Growth opportunities
- Wellness programs
- On-the-job training
- Safe work environment
- Flexible working hours
- Casual work attire

IN RETURN, WE WILL REWARD YOU WITH:

- Interactive and FUN training methods to BOOST and equip you with the right skills and knowledge
- We reward you with an attractive remuneration package - Basic up to RM2600
- Add on with Daily/Weekly Sales Challenge REWARDs, Attendance Allowance, Employee Rate Plan benefits
- Earn commissions up to RM2000++
- You are covered with Hospitalization and Medical coverage
- Casual SMART attire every day
- Monday - Friday

**Key Responsibilities**:

- **Outbound Calling**: Make outbound calls to potential customers using a provided list or database, introducing our products/services and generating interest.
- **Lead Generation**: Identify and qualify potential leads through effective questioning and relationship-building techniques.
- **Product Knowledge**: Develop a deep understanding of our products/services to effectively communicate their benefits and address customer inquiries.
- **Sales Process**: Follow a structured sales process, including pitching, handling objections, and closing sales.
- **Customer Engagement**: Build and maintain relationships with customers, providing exceptional service and addressing any concerns or issues.
- **Record Keeping**: Accurately record customer interactions, sales, and feedback in the CRM system.

**Qualifications**:

- You must have an SPM
- You must have at least 1 Years of experience in the service industry and Sales.
- We preferred someone with sales experience in the contact center, marketing or sales promoter
- You must be confident, sales-driven individuals with impressive character
- Strong sales skills with the ability to handle objections and close deals effectively.

Pay: RM2,400.00 - RM4,600.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Early shift
- Fixed shift
- Monday to Friday

Supplemental Pay:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person

Expected Start Date: 05/27/2025

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