Barista

**Customer Service**:

- Greet and assist customers in a friendly and professional manner.
- Take and accurately process customer orders, providing product recommendations when necessary.

**Beverage Preparation**:

- Prepare and serve a variety of coffee and tea beverages according to established recipes and quality standards.
- Operate coffee-making equipment, including espresso machines, grinders, and brewing devices.

**Quality Control**:

- Ensure the consistent quality of beverages, paying attention to brewing time, temperature, and presentation.
- Monitor and restock coffee beans, syrups, and other supplies as needed.

**Customer Engagement**:

- Engage with customers to enhance their experience, answer questions about menu items, and provide information about coffee varieties and brewing methods.
- Handle customer feedback and resolve any concerns or issues promptly and professionally.

**Cash Handling**:

- Process customer payments accurately and efficiently using cash registers or point-of-sale systems.
- Handle cash and provide change to customers in a secure manner.

**Cleaning and Maintenance**:

- Maintain cleanliness in the coffee preparation and serving areas, including equipment, countertops, and utensils.
- Perform routine cleaning tasks and follow sanitation guidelines.

**Upselling and Promotion**:

- Promote special deals, discounts, or new products to customers.
- Encourage upselling by recommending additional items or specialty beverages.

**Adherence to Policies**:

- Follow company policies, procedures, and standards related to food safety, hygiene, and customer service.
- Ensure compliance with health and safety regulations.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,700.00 per month

**Benefits**:

- Meal provided
- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Sibu: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Education**:

- STM/STPM (preferred)

Work Location: In person