Retail Consultant

1 week ago

Johor Bahru, Malaysia Human Capital Connection Sdn Bhd Full time

**BE PART OF KEDAI EMAS TIANSI FAMILY**

Tian Si Jewellery is trading of gold, white gold and silver jewellery which was founded on year 2010. The first retail outlet was opened in Johor Bahru shopping mall Giant Hypermarket Plentong with only 5 employees.

6 years later, Tian Si Jewellery expanded their existing retail store from 1 shop lot to 2 shop lots in the shopping mall. In the same year, Tian Si Jewellery opened their second outlet at Mydin Mall Taman Rinting.

Today, Tian Si Jewellery has 4 retail outlets in Johor Bahru with more than 30 experienced staff ready to provide professional service and deliver great customer experience. Not only service, Tian Si Jewellery also introduced new 3D design service in their retail outlet for customer to customise their unique jewellery.

**ROLES & RESPONSIBILITIES**
- Greeting and assisting customers in a friendly and professional manner
- Demonstrating in-depth knowledge of our products and services
- Providing advice and guidance to customers on jewellery purchases
- Building and maintaining strong relationships with customers
- Driving sales and achieving key performance indicators
- Handling customer complaints and resolving issues promptly
- Maintaining a clean and well-organized store environment
- Keeping up-to-date with industry trends and product knowledge
- Completing administrative tasks as required

**JOB REQUIREMENTS & QUALIFICATIONS**
- Proven track record in sales, with experience in retail sales, preferred.
- Exceptional customer service skills, with the ability to build strong relationships with customers.
- Strong communication and interpersonal skills, with the ability to work well in a team environment.
- Excellent organizational and time-management skills.
- A passion for jewelry and a keen eye for detail.
- Ability to work flexible hours, including weekends and holidays.
- Ability to work in a fast-paced, high-pressure environment.
- Ability to meet sales targets and achieve key performance indicators.
- Basic computer skills, with experience in point-of-sale systems, preferred.
- Fluency in Mandarin or Cantonese preferred to communicate with customers effectively.

**REMUNERATION & BENEFITS**
- Junior Executive: RM1,800 - RM2,000
- Senior Executive: RM2,100 - RM3,000
- Supervisor : RM3,200 - RM4,000
- Statutory Contribution: EPF + SOCSO + EIS + Staff Benefits

Commission and Incentives will be provided. Remuneration depends on related experiences and qualifications.

**WORKING HOUR**:
Monday - Friday; 9.00am-6.00pm

**WORKING LOCATION**:
Lot R16 & R18 Giant Hypermarket Plentong, Jalan Masai Lama Mukim Plentong, 81750 Masai Johor Bahru, Johor.

G08. Mydin Mall Taman Rinting, Jalan
Rinting, Taman Rinting 81750
Masai, Johor Bahru, Johor

75, Jalan Austin Heights 3,
Taman Mount Austin, 81100 Johor Bahru, Johor.

LG-027, MID VALLEY SOUTHKEY
80150 Johor Bahru,
Johor

Pay: RM1,800.00 - RM4,000.00 per month

Schedule:

- Monday to Friday

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