Admin Clerk

1 week ago

Seremban, Malaysia Ying Xiang Travel & Tours Sdn Bhd Full time

Answer and make phone calls, greet clients, and communicate effectively with staff and customers.
- Update records, maintain office supplies, and order new supplies
- Provide excellent customer service and support the team's goals
- Documentation & Filing
- Carry out tasks given by the HR and Accounts departments.

**Ticketing & Customer Service**
- Assist customers with ticket bookings, cancellations, and inquiries.
- Update and maintain the ticketing system.
- Handle feedback and resolve minor customer complaints.

**Marketing & Social Media Management**
- Create and post promotional content for social media (Facebook)
- Respond to customer messages and comments on social media.
- Design simple promotional materials such as posters.
- Assist in running online ads and promotions.
- Monitor customer engagement and provide reports on social media performance.

Pay: From RM1,700.00 per month

**Benefits**:

- Maternity leave
- Professional development

Work Location: In person

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