Pharmacy Assistant

A **Pharmacy Assistant cum Shop Assistant** in a retail pharmacy has a combination of responsibilities related to both pharmacy and general retail operations. Here’s a breakdown of the job scope:
**Pharmacy Assistant Duties**:

- **Dispensing Medications**: Assist pharmacists in the preparation and dispensing of prescription medications, ensuring accuracy and compliance with regulations.
- **Medication Storage**: Properly store medications and manage stock to ensure they are within expiration dates. May involve labeling and organizing products.
- **Customer Assistance**: Provide information on over-the-counter medications, health products, and assist customers with finding the right products.
- **Prescription Management**: Receive, check, and process prescriptions, and ensure they are filled correctly.
- **Record Keeping**: Maintain accurate records of prescriptions, sales, and stock inventories.
- **Stock Monitoring**: Monitor the inventory of pharmaceutical products and reorder stock as necessary to avoid shortages.
- **Customer Queries**: Answer basic health-related inquiries and offer advice on proper medication usage under the supervision of a licensed pharmacist.
- **Assisting in Health Screenings**: Sometimes, pharmacy assistants help with basic health screenings (e.g., blood pressure checks) under supervision.

**Shop Assistant Duties**:

- **Customer Service**: Greet customers, assist with product inquiries, and ensure a positive shopping experience.
- **Sales Support**: Promote retail products (such as vitamins, personal care items, and health supplements) and help customers make purchasing decisions.
- **Inventory Management**: Ensure shelves are well-stocked, clean, and organized. Assist with stocktaking and reordering products.
- **Checkout Assistance**: Operate cash registers, process payments, and handle transactions.
- **Store Maintenance**: Maintain cleanliness in the store, organize products, and ensure proper shelf arrangement for ease of access.
- **Promotions and Displays**: Set up and maintain promotional displays or seasonal setups to attract customers.

**General Skills and Attributes**:

- **Customer-Oriented**: Providing excellent customer service, including listening and addressing customer needs and concerns.
- **Attention to Detail**: Ensuring medication is accurately dispensed and stock is appropriately managed.
- **Communication Skills**: The ability to clearly explain product information to customers and communicate with colleagues.
- **Multitasking**: Ability to handle a variety of tasks simultaneously, such as customer service, inventory management, and assisting in pharmacy operations.
- **Basic Health Knowledge**: Some knowledge of common over-the-counter medications and health-related products.

**Working Environment**:

- Retail pharmacies in shopping malls, drugstores, or standalone outlets.
- Interaction with both healthcare professionals and retail customers.

In this role, employees must be able to switch between the responsibilities of a pharmacy assistant and retail shop assistant, making it essential to be adaptable, detail-oriented, and customer-focused.

Pay: RM1,700.00 - RM2,500.00 per month

**Benefits**:

- Flexible schedule
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Rotational shift

Supplemental Pay:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus

**Experience**:

- healthcare: 1 year (preferred)

Willingness to travel:

- 100% (preferred)