IT Support Executive/technical Support Executive
3 days ago
Requirements & Qualification
- Minimum Diploma in any related field.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
- Prior experience in customer support, tech support, desktop support, or a similar role.
**Responsibilities**:
- Identify customer needs and help customers use specific features.
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
- Update our internal databases with information about technical issues and useful discussions with customers.
- Share feature requests and effective workarounds with team members.
- Maintain a working log detailing all required system updates, as well as the date of completion.
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share with our Product, Sales, and Marketing teams.
- Assist in training junior Customer Support Representatives.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
**Job Types**: Full-time, Fresh graduate
**Salary**: RM2,200.00 - RM2,800.00 per month
**Benefits**:
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Work from home
Schedule:
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bandar Baru Bangi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- IT/Technical Support: 1 year (preferred)
-
IT Support Executive
2 days ago
Bangi, Malaysia INFOTREE SDN BHD Full timeWe are seeking a highly motivated and skilled IT Support Executive to join our dynamic team. As an IT Support Executive, you will play a crucial role in ensuring the smooth operation of our company's IT systems and providing excellent technical support to our clients. **Key Responsibilities**: - Respond to IT support requests from clients and resolve...
-
Technical Support Officer
2 days ago
Bangi, Malaysia Puncak Tegap Sdn Bhd Full time**QUALIFICATION**: - Bachelor degree in IT or related field from recognized university - 1-3 years of experience in technical support - Fresh graduate encourage to apply **REQUIRED KNOWLEDGE**: - Good knowledge of Windows & Web-based Application. - Knowledge in IT Technical support is an advantage. - Experience in Learning / Training is a plus. **KEY...
-
Shipping & Customer Supports Executive
1 week ago
Bangi, Malaysia Oceancash Nonwoven Sdn Bhd Full time**Responsibilities**: To assist manager in the smooth flow of day-to-day customer supports and shipping issues and matters. - To liaise with customers in all aspects of sales and marketing from inquiries to complaints - To ensure smooth flow of customers order from productions to deliveries - Work closely with intercompany, forwarding agents and...
-
Technical Support
1 week ago
Bangi, Malaysia RADICARE (M) SDN BHD Full timeMembantu Pengurus dalam merancang, membangun dan melaksanakan Sistem Pengurusan Kesihatan, Keselamatan dan Alam Sekitar selaras dengan dasar Radicare dan keperluan perundangan tempatan mengenai Kesihatan, Keselamatan & Alam Sekitar. Faedah tmbahan: 1. Insurance perubatan ( pesakit luar / warded) 2. Insurance nyawa 3. Pergigian 4. Bonus Tahunan 5. Pakaian...
-
Proactive Technical Support Expert
2 weeks ago
Bandar Baru Bangi, Selangor, Malaysia beBee Careers Full timeAbout the RoleWe are looking for a talented Senior Technical Services Engineer to join our dynamic team. As a key member of our technical support team, you will be responsible for providing expert technical support to customers across various industries.Responsibilities:Provide comprehensive technical support to customers, resolving issues efficiently and...
-
Customer Technical Support Engineer
4 days ago
Bandar Baru Bangi, Selangor, Malaysia beBee Careers Full timeWe're seeking a highly skilled and motivated individual to fill the position of Senior Technical Services Engineer. As a key member of our team, you'll be responsible for delivering technical expertise to customers across various industries.Main Responsibilities:Deliver proactive, solution-oriented technical support to customersConduct on-site technical...
-
Technical Sales
2 weeks ago
Bangi, Malaysia Silentmode Sdn. Bhd. Full time**Requirements** - Diploma / Bachelor's Degree in Engineering, System Technology, Information Engineering, or any related field. - Minimum 1-3 years working experience for similar role is required for this position. - Solid technical background with understanding and/or hands-on experience in software development and web technologies. - Excellent written and...
-
business support executive
2 weeks ago
Bandar Baru Bangi, Selangor, Malaysia Asahi Holdings Southeast Asia Sdn Bhd Full time1.0 Sales Support And AdministrationAssist the sales team with daily administrative tasks, including preparing quotations, proposals, and sales documents.Manage sales orders, ensuring accurate processing and timely delivery.Track and update customer information.Maintain and update sales reports, sales pipeline, and client databases.Coordinate with other...
-
Costing Executive
4 days ago
Bangi, Malaysia Stenta Films (M) Sdn Bhd Full timeStenta is currently in the process of recruiting a Costing Executive to join our Accounts & Finance Department team. This role will involve close collaboration with the Head of Accounts to effectively oversee the costing aspects of our materials and vendor relationships. The **primary responsibilities** of this position encompass: - Prepare and managing...
-
Customer Support Engineer
2 weeks ago
Bandar Baru Bangi, Selangor, Malaysia beBee Careers Full timeSolution Delivery PositionWe are looking for an experienced customer support engineer to join our team as a solution delivery associate.The successful candidate will be responsible for delivering proactive technical support to customers, conducting on-site trials, and providing comprehensive training.Main Responsibilities:Deliver proactive solution-oriented...