Customer Service Executive
13 hours ago
**Responsibilities**:
- Execute division policy and ensure full adoption and comply with workflow or standard operation procedures
- To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services.
- To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution
- Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet.
- Responsible for daily operational tasks for the Company to ensure smooth running of daily operation.
- Striving to achieve and maintain overall performance adhering to SLA.
- Build up technical skills for professional services and undertake any ad-hoc assignments as and when required.
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Customer Service Representative
1 week ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeCompany Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...
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Customer Service Executive
2 weeks ago
Sri Petaling, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...
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Customer Service Executive
6 days ago
Petaling Jaya, Malaysia Aiman Motor Sdn Bhd Full time**Position**: Customer Service Executive **Location**:Aiman Motor Sdn Bhd **Responsibilities**: **Customer Service Executive** - CSE will assist and report directly to Service Manager on daily operation matters - CSE will assist and report (dotted line reporting) to Management for respect of process and procedures on customer complaint handling - CSE shall...
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Customer Service Executive
6 days ago
Petaling Jaya, Malaysia Safeguards Secure Solution Sdn Bhd Full timeWe are looking for a **Customer Service Executive** who is passionate about helping customers, solving problems, and ensuring a smooth customer experience. This role requires someone who is proactive, organized, and able to communicate effectively. **Responsibilities**: - Provide accurate information about company services and solutions. - Assist customers...
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Customer Service Executive
2 weeks ago
Petaling Jaya, Malaysia SB Machines Sdn Bhd Full time**Purpose of the role**: A Customer Service Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer...
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Customer Service Executive
4 days ago
Petaling Jaya, Selangor, Malaysia Hong Leong Assurance Berhad Full timeAbout the role Join our dynamic team at Hong Leong Assurance Berhad as a Customer Service Executive (Contact Centre) in our Petaling Jaya, Selangor office. In this full-time role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.What you'll be doingAttend to and resolve...
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Customer Service Lead
2 weeks ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...
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Customer Service Executive
1 week ago
Petaling Jaya, Malaysia Sperton Malaysia Full timeRole: Customer Service Executive Job Responsibilities: - Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls - Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations - Respond and manage customer feedback and complaints accordingly **Requirements**: -...
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Customer Service Executive
13 hours ago
Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time**Position: Customer Service Executive** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Working Location: Petaling Jaya** **Tenure: 6 months (Renewable basis/Converted to permanent)** **Job Descriptions** - **Professionally and accurately handling inbound calls from customer pertaining to the company products and services inquiries and...
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Customer Service Executive
2 weeks ago
Petaling Jaya, Malaysia GENO Management Full timePosition : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...