门市主管 Retail Supervisor at Gurney Plaza

4 days ago


George Town, Malaysia Megan Retail Sdn. Bhd. Full time

**Job description**

员工监督:
1. 规划每月值班表、工作时间表和监控出勤情况
2. 对下属进行标准操作程序以及如何使用电子系统的培训
3. 评估、激励和约束下属以完成销售目标
4. 经常与下属和上级进行讨论

销售及促销:
1. 策划并执行店内促销、优惠和折扣
2. 每月向管理层汇报销售及采购业绩
3.竞争对手分析。
4. 积极参与公司销售活动和市场活动。

运营 :
1. 监督日常运营,确保遵守门店规章制度。
2. 处理客户的要求、意见和投诉
3. 开展现场运营日常工作,统筹规划
4. 保持安全措施和商店清洁
5. 协助制定招聘计划,支持人力需求并进行面试。

库存管理 :
1. 确保产品清洁、储存和库存充足,并以正确的价格正确展示
2. 利用库存管理软件评估销售业绩并计划未来的补货
3. 采取措施避免库存损坏、盗窃和浪费

**Staff Supervision**:
1. Plan monthly duty roster, work schedule and monitoring attendance

2. Train subordinates on SOPs and how to use electronic systems

3. Evaluate, motivate and discipline subordinates to meet sales targets

4. Conduct frequent discussions with subordinates and superiors

**Sales and Promotion**:
1. Plan and execute in-store promotions, offers and discounts

2. Report sales and purchase performance to the management monthly

3. Competitor analysis.

4. Participating actively in company sales activities and marketing events.

**Operations**:
1. Oversee daily operations to ensure outlet rules and regulations are met.

2. Addressing customers’ requests, comments and complaints

3. Carry out the daily work of live operations, plan overall planning

4. Maintain safety measures and store’s cleanliness

5. Assist in recruitment plan to support manpower needs and conduct interview.

**Stock Management**:
1. Ensure products are clean, stored and stocked well and displayed presentably with correct pricing

2. Utilise Stock Management Software to evaluate sales performance and plan for future re-stock

3. Implementing measures to avoid stock damage, theft and wastage

To undertake any ad-hoc assignments as and when required.

**Requirements**:
1. Minimum SPM Graduate

2. Able to communicate well

3. 4 years’ experience in related industry

4. Independent, proactive and a good team player

5. Good leadership skills, Strong interpersonal and communication skills.

6. Exceptional interpersonal skills in dealing with employees and customers.

7. High level of conceptual, analytical and problem-solving skills.

8. Possess own transport.

**Job Types**: Full-time, Permanent

Pay: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Overtime pay
- Yearly bonus


  • Retail Associate

    1 week ago


    George Town, Malaysia Sports Retail Sdn Bhd Full time

    **Retail Associate ( Junior /Senior)** Waktu Bekerja : Mengikut masa di retail ( 6 hari bekerja, 1 hari cuti) Industry : Famous Sports Retail Lokasi**: - Plaza Gurney | Paragon Gurney** 1 Mencapai target jualan kedai yang ditetapkan. 2. Memastikan kedai sentiasa dalam keadaan bersih 3. Menyusun atur ruang promosi dan ruang jualan mengikut garis...

  • Cafe Supervisor

    2 weeks ago


    George Town, Malaysia Dawn Coffee Sdn Bhd Full time

    **MIXUE ICE CREAM & TEA (GURNEY PLAZA)** **Location**: Mixue Gurney Plaza: 170-06-05, Gurney Plaza, 06, Persiaran Gurney, 10250 George Town, Pulau Pinang **JOB DESCRIPTION (Supervisor)** - Supervise front service and backend smooth operation - Coordinate with vendor and order supplies as needed - Manage daily revenue, expenses as well as café...


  • George Town, Penang, Malaysia PLC PET LOVERS CENTRE SDN. BHD. (RETAIL) Full time

    Responsibilities:A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.Perform cashiering functions in terms of product purchase by balancing cash registers.Recommend and promote product or PLC membership sign-ups and renewals to meet customers'...


  • George Town, Malaysia Tomtek Malaysia Sdn Bhd Full time

    **Location : Gurney Plaza Mall** **Shift : Rotational Shifts** **Pay : RM9 / Hour** **Benefit**: - Overtime - Sales Commission - Public Holiday replacement - Absorb to Full Time **Job Scope**: - Greet and assist customers, providing friendly and helpful service. - Offer assistance in finding the right clothing items and sizes for children. - Ensure the...


  • George Town, Malaysia Zheng Kee Multi Sdn Bhd Full time

    **Job Scope**: - Welcome customer to the store - Provide consultation based on skin types **Details**: Working Days : Friday to Sunday (Three days/ week) Commitment: one month to long term Working Hours : 9 hours daily Wages: RM 20 per hour Location: Gurney Plaza, George Town **Requirement**: - Beauty industry experience (preferably) - Retail...

  • Retail Consultant

    1 week ago


    George Town, Malaysia Le Creuset Malaysia Sdn Bhd Full time

    We are looking for dynamic and commercial team player with strong interpersonal communication skills to drive and grow the business in our new Gurney Plaza Outlet. Our benefits package is both competitive and progressive. We now have opportunities for enthusiastic, friendly and self-motivated people to join our team. Job Requirement: - Minimum of 2 years...


  • George Town, Malaysia Ruma Home Sdn. Bhd. Full time

    Take a lead role in customer service & product display 负责领导客户服务和产品展示工作 - Play an integral part in contributing to outlet sales achievement, sales growth, and quality customer service. 在提升门店销售业绩、销售增长和优质客户服务方面发挥重要作用 - Assisting in all aspects of the outlet, especially...

  • Retail Assistant

    4 days ago


    George Town, Malaysia Health Lane Family Pharmacy Sdn Bhd Full time

    **Responsibilities**: - Good customers service - provide excellence and professional service to customers - Willing to interacts with customer in delivering medications and completing other sales transactions - Cashiering-being responsible for processing cash and card payments - Merchandising product and always maintain complete stock - Maintain a pleasant...


  • George Town, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Representative** **Samsung Authorized Service Center, Gurney Plaza, Georgetown.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and...


  • George Town, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Representative** **Samsung Authorized Service Center, Gurney Plaza, Georgetown.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and...