Live and Content Moderator

1 day ago

Puncak Alam, Malaysia DESINCE SDN. BHD. Full time

**Responsibilities**: - Participate in managing live streaming sales on Shopee, Lazada and TikTok. - Monitor and ensure a smooth daily livestreaming session for all accounts. - Responsible for the installation, adjustments and improvement of the whole livestream setup, scenes and equipment. - Manage and maintain livestreaming equipment (camera, microphone etc.). - Communicate any technical issues to live hosts promptly. - Keep yourself well-versed in the platform’s moderation tools and regularly update your knowledge. - Ensure all necessary platform moderation tools (flash sale, campaign etc.) are configured and ready to use. - Stay informed on the platform's rules and guidelines and regularly update your knowledge. - Monitor and analyze live streaming data and develop strategies for improvement. - Monitor and evaluate live hosts’ performance proactively and provide feedback to live hosts to improve their performance from time to time. - Gather and relay viewer feedback to help improve future streams. - Develop strategies for handling specific issues encountered during the stream. - Plan for upcoming events or special streams. - Keep updated with trending videos and plan video content accordingly. - Create a consistent stream of new video content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits. - Prepare necessary and effective copywriting for livestream and video posting. - Propose new ideas and concepts for livestreaming and video content. - Participate in any campaigns, promotions, online marketing and media as required. - Participate in brainstorming for each campaign, promotions, photoshoot & marketing plan. - Manage TikTok account including replying messenger, direct message (DM) or comment from customers. - Assist superior as required. - Do any ad hoc tasks as assigned. **Job Requirements**: - Preferable at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field. - Working experience in fashion industry will be added advantages - Knowledgeable in social media. - Possess excellent planning skills, presentation skills and communication skills. Good in written and verbal English & Malay - Ability to think out of the box and express creativity - Positive attitude and willingness to engage in hands-on execution **Working Hours & Benefits**: - 6 days per week (Monday - Saturday), alternate Saturday. - 4:00pm - 12.30am (break hour in between) - EPF/SOCSO & EIS - Annual bonus & salary increment - Provide free meal every "Shopee Big Sales Day" - Staff activities - Leave, company insurance & medical benefit - Free parking **Job Types**: Full-time, Permanent Pay: RM2,200.00 - RM2,500.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Parental leave - Professional development Schedule: - Day shift Supplemental Pay: - Overtime pay - Performance bonus - Yearly bonus **Experience**: - Social media assistant: 2 years (preferred)

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