Npi Manager

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards (“PCBs”). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.

Position: NPI Manager (Engineering Department)

Location: Simpang Ampat, Penang

**Responsibilities**:
NPI Process Management
- Lead and manage a team of NPI Engineers/Technicians to perform NPI activities.
- Coordinate and work with process engineering and manufacturing teams to plan and execute the successful launch of NPI projects into volume production.
- Establish the NPI process flow and work with QA to ensure reliability and product quality.
- Conduct feasibility studies and risk assessments to identify potential manufacturing challenges and propose solutions to minimize disruptions and delays.

Process Improvement and Analysis
- Analyze NPI performance metrics and identify areas for improvement.
- Review the results of various engineering tests, analyze and provide guidance and suggestions for improvement in the NPI process and products.
- Advocate the company's continuous improvement culture and drive initiatives for process enhancement.

Integration and Communication
- Ensure end-to-end integration of NPI activities, from incoming customer queries to customer feedback on finished products.
- Collaborate with cross-functional teams, including process engineering, manufacturing, and quality assurance, to effectively manage NPI projects.
- Establish effective communication channels with internal and external stakeholders to ensure smooth execution of NPI activities.

Customer Interaction and Support
- Work with the customer service department to respond to technical inquiries and meet customer requirements or requests.
- Collaborate with internal departments to resolve conflicts and reach consensus on customer acceptance requirements.
- Manage customer complaints and field failures of NPI to minimize impact and ensure customer satisfaction.

**Requirements**:
Education and Experience
- Bachelor degree in Engineering or relevant discipline, technical science majors equivalent
- At least 8 years working experiences in PCB industry, of which at least 5 years has been as a senior engineering leader at a MNC plant, managing team >10 technical personnel
- Strong knowledge of PCB manufacturing processes, technologies, and industry standards.

Technical Skills
- Proficiency in project management methodologies and tools, with the ability to manage multiple projects simultaneously.
- Familiarity with design for manufacturing (DFM) principles and techniques.
- Experience in conducting feasibility studies and risk assessments to identify and address manufacturing challenges and issues during the NPI process.
- Ability to make informed decisions and provide guidance based on analysis of data and engineering test results.

Leadership
- Proven leadership skills with the ability to manage and motivate a team.
- Ability to resolve conflicts and negotiate consensus among different departments and stakeholders.

Ability to Thrive in a Fast-Paced Environment
- Demonstrated ability to excel and deliver results in a fast-paced, high-pressure environment.
- Strong time management skills to prioritize tasks and meet tight deadlines.

Communication Skills
- Excellent command of both spoken and written English and Chinese/Mandarin languages.
- Strong presentation skills to communicate NPI strategies, progress, and results to internal teams, senior management and customers.
- Compensation and Benefits:_

Applicants may be entitled to:
- Mandatory Statutory Benefits according to the laws and legislation- Staff dormitory, Dining hall, Gym room, Company Shuttle, and other supportive facilities and services for those living on-site- Occupational health check-ups, Shuttle bus, Supplementary housing allowance (those not in dorms), Meal subsidy, etc.- Labor unions or other kinds of associations of interest, rich recreational activities such as company Annual Dinners, holiday gifts and greetings, team building, and various social activities.- Systematic training courses, Development projects, and Career paths
- Export Statement:_
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understan