Chatbot Customer Service

About the CompanyOur client is a global technology solutions firm partnering with international brands in niche and fast-evolving industries. One of their key service offerings is Customer Experience Enhancement, transforming customer interactions with innovative digital solutions to elevate satisfaction and engagement.The role is crucial in assisting,...

**About the Team**: **About the Opportunity**: At your core, you'll thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on the fly. You must also have strong prioritization skills and a willingness to roll up one's sleeves to get the job done. As a Chatbot Specialist, you will own the chatbot strategy and...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Scope of Work: - As a Chatbot Business Analyst, you will support the Product Owner with assessment of business needs and assist Delivery Lead in the design and development of bot experiences. - This role is responsible for support and monitor the development, implementation and maintenance for Chatbot. - Monitor the quality and performance for the...

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About UsWe are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single...

Department Operations - LevelExperienced (Individual Contributor) - LocationMalaysia - Kuala Lumpur The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About usInsider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. Our story began with six desks and a vision to...

Department Operations - LevelExperienced (Individual Contributor) - LocationMalaysia - Kuala Lumpur The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

WE’RE HIRING FOR MNC! Job Details: Position : Data Administration Analyst - AI Chatbot Company Industry : Oil & Gas Working Hours : 24/7 shift rotation Working Location : Menara Tan&Tan, Jln Tun Razak, Kuala Lumpur, 50450 Kuala Lumpur. Working Duration: 12 months contract with PERSOLKELLY Remuneration : Basic RM4,000 - RM6,000 (based on experience &...

Department Operations - LevelExperienced (Team Lead) - LocationMalaysia - Kuala Lumpur The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...