Pet Groomer

**About the company**:
At Pets House, we’re not just a pet supplies store; we’re a pet-loving family on a mission to make tails wag and hearts purr Our passion for furry friends drives us to create a super welcoming space where pets and their humans feel right at home. We offer top-tier food, accessories, and services to keep our four-legged buddies happy and healthy. Join our crew and be part of a movement that’s all about making a real impact in the pet community Together, let’s create a happier, healthier world for our furry companions

**Why you'll love working here**:

- Vibrant Work Culture: _Dive into a **fun, young, and energetic environment** where creativity and enthusiasm shine Every day is a chance to enjoy what you do while making a difference
- Pet Paradise:_ Surround yourself with adorable pets all day Connect with animals and share your love for pet care in a friendly and engaging atmosphere.
- Big Dreams:_ Jump on board as we embark on an **exciting journey of growth** We’re planning to expand our operations and even aim for a public listing on Bursa Malaysia. The sky's the limit
- Career Growth: _We believe in YOU With plenty of opportunities to learn and grow, we’re committed to nurturing talent from within our team. Your ambitions matter, and we’re here to support your career journey

**About the role**:
The role involves grooming both **customer pets** and **in-house pets** at the outlet to ensure they are clean, healthy, and well-maintained.

**Responsibilities**:

- **Exceptional Customer Service**: Greet and assist walk-in customers with enthusiasm, ensuring a welcoming and comfortable environment for both pets and their owners. Create memorable experiences that encourage loyalty and repeat visits.
- **Expert Pet Grooming**:Perform full-service grooming, including bathing, brushing, styling, nail trimming, ear cleaning, and coat maintenance, ensuring each pet looks and feels its best.
- **Engaging Pet Care Support**:Use your expertise to educate pet owners on proper grooming techniques, coat care, and hygiene, helping them maintain their pets’ health and well-being.
- **In-House Pet Grooming**: Maintain the grooming and cleanliness of in-house pets, ensuring they are healthy, well-groomed, and comfortable in the outlet.
- **Health & Safety Awareness**: Assess pets’ skin, coat, and overall condition to identify any potential issues. Handle pets with care and patience, ensuring a stress-free grooming experience.
- **Clean & Organized Workstation**: Maintain grooming tools and work areas in a clean and hygienic condition, following proper sanitization and safety protocols.
- **Collaboration & Teamwork**: Work closely with the team to support daily operations, assist with basic pet care for in-house pets, and contribute to a positive work environment.

**Requirements**:

- Possess a minimum SPM or equivalent qualification.
- Proven experience as a pet groomer, with expertise in grooming different breeds (certification is a plus).
- A genuine passion for pets, demonstrating enthusiasm for animal care and welfare.
- Physically fit to handle and lift pets when necessary.
- Strong understanding of pet behaviour and handling techniques.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Availability to work flexible hours, including weekends and holidays.

**Skills and Competencies**:

- **Customer Service Orientation**: A friendly and approachable demeanor, ensuring excellent service that leaves a lasting impression on customers.
- **Sales Acumen**: Ability to promote and sell products confidently, helping customers make informed choices for their pets.
- **Empathy**:Ability to understand and share the feelings of pet owners, demonstrating compassion and support in their needs and concerns.
- **Adaptability**: Flexibility to adjust to changing priorities and the ability to learn about new products quickly.

**Good-to-know**:

- **Fast-Track Promotion**: Shine bright We love to spot talent and reward it with quick promotions.
- **Attractive Commission Structure**: Work hard, play hard Enjoy a sweet commission for your awesome customer service. Easily get more than RM5K per month if you do your job well
- **Dynamic Vibes**: Get ready for a fun, fast-paced environment full of surprises.
- **Work Schedule**: 6 days

EA License: JTKSM1333

Pay: RM2,300.00 - RM4,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Weekend jobs

Supplemental Pay:

- Commission pay
- Overtime pay

Work Location: In person